As procurement continues to grow in complexity, businesses need a partner that simplifies processes, accelerates execution and ensures reliability. Global Business Services (GBS) delivers end-to-end procurement services support designed to enhance efficiency, strengthen compliance, and drive measurable business outcomes. Through standardized processes, digital solutions and close collaboration with stakeholders, we transform procurement operations into a strategic value driver.

Simplified and Efficient Purchase Order services

Our Purchase Order services bring clarity and consistency across both Direct and Indirect Materials procurement. From demand identification through sourcing and purchase order management, GBS supports the core procurement processes with experienced teams aligned to business needs.

By centralizing and standardizing PO processing, we reduce errors, accelerate cycle times and enable scalable operations. Digital ordering tools further streamline activities by automating routine tasks and efficiently managing exceptions. As a result, we have reduced PO confirmation timelines from four days to just one day while significantly improving supplier responsiveness.

Stronger Sourcing Decisions Through Partnership and Transparency

GBS Sourcing and Contracts Services empower procurement teams to make smarter, faster decisions. By working closely with business stakeholders, we support sourcing activities, supplier management, and contract execution with a focus on efficiency and transparency.

Digital tools and automation reduce manual effort, while standardized and traceable processes enhance compliance and improve supplier negotiations. This results in lower purchasing costs, faster sourcing cycles, and a more agile procurement function.

Freight Services That Keep Business Moving

Efficient logistics execution is a critical enabler of procurement performance. GBS Freight Services ensure seamless transportation processes while optimizing costs through standardized and digital freight solutions.

We support end-to-end freight operations with capabilities including EDI-based freight processing and system integration, Transport Management System (TMS) operations and support, and comprehensive freight audit, validation, and clearing services. These services enhance data accuracy, reduce manual intervention and improve coordination across logistics partners. By bringing structure, transparency and control to freight activities, we enable better cost management, stronger supplier and carrier performance and more reliable delivery outcomes.

Procurement Innovation & Transformation Driving Measurable Results

Continuous improvement is at the core of GBS operations. We leverage digital solutions such as our Purchase Order Management Automation (POMA) tool to enhance efficiency and supplier performance. POMA provides a unified view of critical data, enables proactive alerts for buyers and suppliers, and uses robotic process automation (RPA) to update ERP systems automatically. These capabilities have delivered tangible results, including:

• 940k USD in cost savings • 29k man-hours saved • Reduction in missing order confirmations from 26.8% to 3.5%

These outcomes demonstrate how standardization, innovation, and strong partnership can transform procurement into a high-performing, value-driven function.

Interested in learning more about how GBS can support your procurement needs? Reach out to our team to explore how we can help drive efficiency, compliance, and value across your operations.