2026 Winner of World's Best GBS Award by SSON

Shared Services & Outsourcing Network (SSON)

May 14, 2026


We’re honored to have been named the 2026 World’s Best Global Business Services (GBS) Organization by Shared Services & Outsourcing Network (SSON) Research & Analytics. In addition to this global honor, we’re proud to have been named Runner-Up in two North American Impact Awards categories:

• Creative Talent Management – Intrapreneur’s Bootcamp Initiative

• HR Transformation – H2R Workday2Pay Project

These recognitions highlight our ongoing focus on innovation in both talent development and digital HR transformation. This prestigious recognition highlights our leadership in building a mature, future-ready operating model—one that combines automation, talent excellence, and measurable business impact. It reflects our commitment to helping our customers drive productivity, accelerate transformation, and create a more sustainable digital future.

What This Recognition Means, and What Sets Us Apart

The World’s Best GBS Award recognizes organizations that go beyond efficiency to deliver meaningful, enterprise-wide impact through innovation, agility, and strategic alignment. Our recognition reflects strong performance across four key areas—while also highlighting the distinctive strengths that set us apart:

Business-aligned service delivery: We align our services closely with Siemens’ strategic priorities, ensuring measurable impact and supporting our ONE Tech Company vision.

Evolving, future-ready operating model: Our GBS model continuously adapts to changing business needs, with scalable governance and strong service partnerships that keep us resilient and forward-looking.

Digital-first automation and insights: We leverage automation, data, and advanced technologies to enable faster decision-making, improve efficiency, and unlock new value for our customers.

People-powered excellence: Our global team is at the heart of our success—bringing passion, resilience, and a commitment to continuous learning, innovation, and co-creating value every day.

Our Siemens GBS CEO, Eckard Eberle, also took the stage to address “Transformative Times: GBS Organizations Between New Requirements and the Race for Digitalization,” highlighting how customers are facing growing pressure from new and evolving demands. He shared how Siemens GBS is actively adapting to support customers through transformation, leveraging the full spectrum of digitalization—from co-creation to process AI—to deliver value. He also emphasized the key actions that enable GBS organizations to successfully navigate transformation and remain resilient in an increasingly dynamic landscape.

These awards and presence in the industry are a powerful validation of the dedication and excellence of our teams around the world. We’re incredibly proud of what we’ve achieved together, and even more excited about the impact we’ll continue to deliver for our customers in the future.